Privacy Policy

Last Updated: 31/10/2024

HydroSafe Wollongong ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website. This privacy policy outlines how we collect, use, and protect your information.

1. Information We Collect

We collect the following personal information when you interact with our website:

Personal Information: Name, email address, phone number, and address.
Payment Information: For processing orders.
Usage Data: Information about how you interact with our website, which may include cookies and analytics data.

2. How We Collect Information

We collect information through:

Contact Forms: Information you provide when you inquire about our services.
Order Processing: Information needed to complete and process orders.
Cookies and Analytics: We use cookies and analytics tools to enhance website performance and understand user behavior.

3. How We Use Your Information

We use the information we collect for:

Responding to Inquiries: To provide you with the information or assistance you request.
Processing Orders: To fulfill orders and provide the necessary support.

4. Third-Party Sharing

We may share your information with third-party services when necessary:

Wix.com: Our website is hosted on Wix.com, which may use certain data for website performance, security, and analytics purposes.
Payment Processors: If applicable, payment details are securely processed through trusted third-party processors.

We do not sell, trade, or otherwise transfer your personal information to outside parties except as outlined in this policy.

5. Security of Your Information

We prioritize the security of your information. Our website is hosted on Wix.com, which provides industry-standard security measures to protect personal information against unauthorized access, use, or disclosure.

6. Your Rights

You have the right to:

Access and Update: Request access to and update your personal information.
Delete: Request the deletion of your information from our records.
Opt-Out: Choose to opt out of certain communications or data collection practices.

To exercise these rights, please contact us at info@hydrosafe.au.

7. Contact Us

If you have questions, concerns, or requests regarding this privacy policy or your personal information, please reach out to us at:

Email: info@hydrosafe.au

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or relevant laws. Any changes will be posted on this page with an updated date.